What our Customers say...

Fire Damage Testimonials

they take Extra-Miles! lots of great comments about their quality of work have been already written, in my case I really felt their great 'care and flexibility' attitude. Last week when I asked SERVPRO team help me moved back to my apt where I had fire accident 6m ago (they did excellent job moving me out and cleaned apt) they were busy on many projects, However, they took extra-miles, squeezed some times and moved me back with two batch jobs so that I can be back to my normal life as early as possible. they are a very reliable Partner!!! I cant forget this great team!

we had a crazy fire, then needed fire cleaning right away. So I made few calls and paid for inspections but taking ages(5 working days earliest!!) I called SERVPRO of mountain view as a third try. One phone call on Friday late afternoon and the lady turned up in 30 mins same day later, work started. You can never get anything better than that, right? Super lovely and hard working staffs, off course. under those insanely stressful days, they were such a relief... Thanks to them it made my first positive move from impossible situation... thanks trillions!!

As you can probably imagine, having to sort your house out after Fire damage is an anxious time. Anna and the team were so, so helpful, reassuring and professional. Once the insurance company gave us the okay, all the elements of the job were completed just as they said they would be. It was a massive relief to be dealing with people who know what they're talking about and do what they say they're going to do. I can't recommend them highly enough. Thanks to SERVPRO of mountain view's Team ,Great Job.

Our condo complex had a small fire in one of the units and we used SERVPRO of Mountain View, Los Altos to mitigate the smoke damage in two units that got affected by this fire. They helped both of the unit owners with cleaning their units and helped them with relocating and cleaning personal belongings. Great services.

Thru the leadership of Ronny, SERVPRO of Mountain View rendered excellent services in restoring the needs of our house like cleaning of windows, ceilings, walls, carpet & removal of burned kitchen cabinet. God bless you guys!

I had a fire accident at my apt and I was panic, no idea what to do for the next. Besides the high-quality work SERVPRO team has provided to my family, I really appreciate the 'Support and Care' attitude the whole team shows. They advise me the details of the next steps to calm me down, helped me get out of panic situation and get back to normal life quickly. They are the trusted-advisor I count on, to deal with different parties, in addition to finishing their own scope of work, you can count on them!!!

I had a small kitchen fire and Allen from SERVPRO of Mountain View/Los Altos/Los Altos Hills came to the rescue. He explained the cleaning process before starting the work and got my house back to normal in less than a week from start to finish. I would highly recommend SERVPRO of Mountain View/Los Altos/Los Altos Hills.